mineraltoto Casino & Sportsbook Data Care

This page describes what we collect when you use mineraltoto and how we keep that data protected. We take your privacy seriously — we don't sell your information to third parties, we don't share your payment details with advertisers, and we don't use your account history for purposes beyond running our platform and complying with law.

When you create an account on mineraltoto, deposit via DANA, e-wallet, mobile banking, local payment, or online payment, or play our live-dealer tables and slot games, we collect certain information. We explain what that information is, why we need it, and how long we keep it. We also explain your rights — you can request a copy of your data, ask us to correct it, or ask us to delete it (subject to legal obligations).

Our privacy policy applies whether you access mineraltoto on Android, iOS, or desktop. Your data is encrypted in transit and at rest. We use industry-standard security practices to protect your account, your payment methods, and your game history.

What data we collect on mineraltoto

We collect information you provide directly and information we gather automatically. When you create an account on mineraltoto, we ask for your email, a password, your full name, date of birth, and phone number. We use this information to verify your identity, send you account notifications, and comply with anti-money-laundering regulations.

When you deposit, we collect payment information — your chosen payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the timestamp. We don't store your full payment credentials on our servers — payment processors handle that securely. We keep a record of your transaction for accounting and dispute resolution.

When you play games on mineraltoto, we log your game history — which games you played, your stakes, your scores, and your payouts. We use this data to calculate your account balance, detect fraud, and comply with gaming regulations. We also collect technical information — your device type, operating system, IP address, and browser type. This helps us optimize mineraltoto for different phones and networks.

How we use your data on mineraltoto

We use your data to run mineraltoto. We need your email to send you account notifications, password resets, and withdrawal confirmations. We need your payment information to process deposits and withdrawals. We need your game history to calculate your balance and detect fraud.

We also use your data to comply with law. We're required to verify your identity (KYC), check you against sanctions lists, and report suspicious activity to financial authorities. We keep records of your account activity for at least five years to satisfy these legal obligations.

We may use your data to improve mineraltoto. We analyze game performance, payment success rates, and user feedback to make our platform faster and more reliable. We never use your data for marketing purposes without your consent. We don't sell your information to advertisers, data brokers, or third-party marketers.

Third-party processors and data location

We work with third-party processors to run mineraltoto. Our payment processors (who handle mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers) receive your payment information to process transactions. Our hosting provider stores our servers and databases. Our email service sends you account notifications. These processors are bound by confidentiality agreements and are not allowed to use your data for their own purposes.

Our servers may sit outside your jurisdiction. We use data centers in multiple regions for redundancy and speed. Your data may be transferred across borders to process transactions and run our platform. We ensure that any transfer complies with applicable data protection law.

We don't share your data with game studios, sports leagues, or esports organizations. We don't share your data with other gambling platforms. We only share your data with third parties when required by law (e.g., law enforcement requests) or when you explicitly consent.

Your rights and data retention

You have the right to access your data. You can request a copy of all information we hold about you by contacting our support team. We'll provide this within a reasonable timeframe. You also have the right to correct your data — if your email or phone number changes, you can update it in your mineraltoto account settings.

You have the right to request deletion of your data, subject to legal obligations. If you ask us to delete your account, we'll remove your personal information from our active systems. However, we may retain transaction records and game history for five years to comply with anti-money-laundering regulations and tax law.

We retain your data for as long as your account is active, plus a retention period afterward. Payment records are kept for at least five years. Game history is kept for at least two years. If you close your account, we'll delete your personal information after the retention period expires, unless we're required by law to keep it longer.

Cookies and tracking on mineraltoto

We use cookies to keep you logged in to mineraltoto and to remember your preferences. These are essential cookies — without them, mineraltoto wouldn't work. We also use analytics cookies to understand how players use our platform. These help us identify bugs, optimize performance, and improve the user experience.

We don't use tracking cookies for advertising purposes. We don't share your browsing data with ad networks. If you disable cookies in your browser, mineraltoto may not work properly — you may be logged out frequently or lose your game preferences.

On mobile, we use push notifications to alert you about new games, tournaments, and account activity. You control these notifications through your mineraltoto settings. We never send unsolicited marketing messages — all notifications are tied to your account activity or platform updates.

Contact and data requests

If you have questions about our privacy policy, want to request a copy of your data, or want to report a data breach, contact our support team. We're available via chat, email, and phone. We respond in English and Indonesian. We'll address your request within a reasonable timeframe.

Our services are available only where local law permits. We encourage you to review your local data protection regulations. If your jurisdiction has specific privacy laws (such as GDPR or similar), we comply with those requirements when they apply.

We update this privacy policy periodically as mineraltoto evolves and as law changes. We'll notify you of material changes via email or through your account. Continued use of mineraltoto after we post changes means you accept the updated policy. If you have concerns about how we handle your data, reach out to our support team — we're here to help.